SYN Cosmetics
FAQ's

    • How long does processing take?

    • ♥ Which payment methods do you accept?

    • ♥ How much will shipping cost? How is it shipped?

    • ♥ Do you ever test any products on animals?

    • Do you offer wholesale?

    • ♥ How can I track the status of my order?

    • ♥ Are all ingredients safe for cosmetic use?

    • ♥ What is your return policy?

    • ♥ How long have you been in business?

    • ♥ How big are the Glitters and Pigments?

    • PR

    • ♥ Do you offer free samples?


    How long does processing take? top

    *Current Processing as of October 6th 2018 is 1-2 business days (Monday-Friday)

    ♥ Which payment methods do you accept? top

    - We accept PayPal, and all major credit/debit cards. All payments are processed securely through PayPal whether you use your PayPal account or are checking out using a direct debit/credit card

    If you do not have PayPal account click "Don't have a PayPal account?" and you will be able to enter your creidt/debit card directly, which will just be processed through PayPal

    ♥ How much will shipping cost? How is it shipped? top

    -A flat rate of $2.99 for First Class USPS

    All packages come with delivery confirmation

    We also offer free USPS shipping on orders over $60.00

    ♥ Do you ever test any products on animals? top

    - You can be 1000% sure SYN Cosmetics NEVER test any products on animals!

    We are animals lovers & 100% Cruelty Free 

    Do you offer wholesale? top

    If you have a brick and mortar store/salon please use the "Contact Us" button found here.

    You must possess a tax id

    Please include all of the following:

    Physical store/salon address 

    Website where products will be sold

    About your brand

    We do not offer private label

    ♥ How can I track the status of my order? top

    - You can track the status of your order at anytime by clicking "TRACK ORDER" at the top right on any page of our website or by clicking here. You will need to enter your email address and order id number, which is provided in the subject line of your confirmation email you received at the time of purchase. Please check your spam folder if you did not receive your confirmation.

    Once your order has shipped you will receive a tracking number directly from PayPal

    ♥ Are all ingredients safe for cosmetic use? top

    - All of our Pigments are made using FDA approved ingredients for use around the eyes

    - In the US the FDA currently has not approved use of any synthetic Glitter (sold by any company) for use around the eye area as they consider Glitter a color additive that is not yet listed on their list of approved color additives

    All Glitters sold by SYN Cosmetics are Cosmetic Grade .008 hex size PET (different than craft glitter)

    The EU has approved glitter for all cosmetic uses

    ♥ What is your return policy? top

    -We are confident you will love our products but if for any reason you are not satisfied feel free to contact us with your questions or concerns! We will be happy to work with you on any issues 

    Please use the contact box here :)

    ♥ How long have you been in business? top

    ♥ SYN Cosmetics opened March of 2012 :)

    ♥ How big are the Glitters and Pigments? top

    -Full Size Glitters are 3.2 grams net weight

    -Full Size Pigments are 2.4 grams net weight

    PR top

    If you have a beauty related blog/IG/Youtube and are interested in being sponsered by SYN Cosmetics please use the Contact box to submit your link(s) and past work

    Your information will be put on file and you will be contacted if there are any current openings :)

    ♥ Do you offer free samples? top

    ♥ Due to high demand we unfortunately do not offer free samples at this time. You can purchase samples under the Samples section found here 

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