SYN Cosmetics
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FAQ's

♥ How long does processing take? TOP


*Current Processing time 3-6 business days

♥ Which payment methods do you accept? TOP

- We accept PayPal, and all major credit/debit cards. All payments are processed securely through PayPal whether you use your PayPal account or are checking out using a direct debit/credit card

If you do not have PayPal account click "Don't have a PayPal account?" and you will be able to enter your creidt/debit card directly, which will just be processed through PayPal

♥ How much will shipping cost? How is it shipped? TOP

-A flat rate of $2.99 for First Class USPS

All packages come with delivery confirmation

We also offer free USPS shipping on orders over $60.00

♥ Do you ever test any products on animals? TOP

- You can be 1000% sure SYN Cosmetics NEVER test any products on animals!

We are animals lovers & 100% Cruelty Free 

♥ Do you offer wholesale? TOP

- Yes!

If you have an established retail store/online store or salon please use the "Contact Us" button found here.

♥ How can I track the status of my order? TOP

- You can track the status of your order at anytime by clicking "TRACK ORDER" at the top right on any page of our website or by clicking here. You will need to enter your email address and order id number, which is provided in the subject line of your confirmation email you received at the time of purchase. Please check your spam folder if you did not receive your confirmation.

Once your order has shipped you will receive a tracking number directly from PayPal

♥ Are all ingredients safe for cosmetic use? TOP

- All of our Pigments are made using FDA approved ingredients for use around the eyes

- In the US the FDA currently has not approved use of any synthetic Glitter (sold by any company) for use around the eye area as they consider Glitter a color additive that is not yet listed on their list of approved color additives

All Glitters sold by SYN Cosmetics are Cosmetic Grade .008 hex size PET (different than craft glitter)

The EU has approved glitter for all cosmetic uses

♥ What is your return policy? TOP

-We are confident you will love our products but if for any reason you are not satisfied feel free to contact us with your questions or concerns! We will be happy to work with you on any issues 

Please use the contact box here :)

♥ How long have you been in business? TOP

♥ SYN Cosmetics opened March of 2012 :)

♥ How big are the Glitters and Pigments? TOP

-Full Size Glitters are 3.2 grams net weight

-Full Size Pigments are 2.4 grams net weight

♥ Sponsorship TOP

If you have a beauty related blog/IG/Youtube and are interested in being sponsered by SYN Cosmetics please use the Contact box to submit your link(s) and past work

Your information will be put on file and you will be contacted if there are any current openings :)

♥ Do you offer free samples? TOP

♥ Due to high demand we unfortunately do not offer free samples at this time. You can purchase samples under the Samples section found here 

Front page Photo Credit TOP

MUA-Mary Angeline Rohweder (Mary the Image Coach) 

Photographer- Alexandra Fotache Fotagraphy https://www.facebook.com/Fotography.Aleksa

Model- Teagen

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